Terms & Conditions – 10jilli Casino

1.Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and 10jilli ("10jilli," "we," "us," or "our") governing your access to and use of the 10jilli online casino platform, including all games, features, promotions, and services available at 10jilli.net (the "Platform").

By registering an account, accessing the Platform, or placing any wager on 10jilli, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the Platform and close your account.

2.Eligibility

To register and maintain an account on 10jilli, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, in accordance with Philippine gaming regulations.
• You must be physically located in the Philippines at the time of registration and gameplay, or in a jurisdiction where online gambling is lawfully permitted.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of 10jilli, or an immediate family member of such a person.
• You must not have been previously excluded or banned from the 10jilli Platform.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

10jilli reserves the right to request proof of age and identity at any time. Accounts found to be held by persons under 21 years of age will be immediately suspended, all winnings forfeited, and deposits returned at 10jilli's sole discretion.

3.Account Registration

Each eligible person may hold only one (1) account on the 10jilli Platform. The creation of multiple accounts by the same individual is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of balances.

When registering, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, and a valid email address. You are obligated to update your account information promptly if any details change.

You are solely responsible for maintaining the confidentiality of your 10jilli login credentials (username and password). You must not share your login details with any third party. 10jilli will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.

10jilli reserves the right to conduct Know Your Customer ("KYC") verification at any stage, including at registration, before processing withdrawals, or when suspicious activity is detected. Required documents may include a government-issued photo ID (e.g., Philippine passport, driver's license, or UMID), proof of address, and proof of payment method ownership.

4.Deposits & Withdrawals

All financial transactions on 10jilli are conducted in Philippine Peso (PHP / ₱). 10jilli supports the following payment methods for Filipino players:

• E-wallets: GCash, PayMaya / Maya
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card (where supported by your issuing bank)

Deposits are generally credited to your 10jilli account instantly or within a few minutes, subject to the processing times of your chosen payment provider. The minimum deposit amount is ₱100.

Withdrawal requests are processed by 10jilli within the timeframes specified in the Platform's banking section. GCash and PayMaya withdrawals are typically processed within minutes to a few hours. Bank transfer withdrawals may take one to three business days depending on the receiving bank.

All withdrawals are subject to identity verification. 10jilli reserves the right to request supporting documentation before releasing funds. Withdrawals will only be processed to payment methods previously used for deposits on the same account, subject to applicable limits and verification requirements.

5.Bonuses & Promotions

10jilli offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and VIP rewards. All bonuses are subject to the following general conditions, as well as any specific terms disclosed at the time of the offer:

• Bonuses are available to eligible registered players only. 10jilli reserves the right to determine eligibility at its sole discretion.
• Each bonus offer is subject to a wagering requirement (also referred to as a "playthrough requirement"), which specifies the number of times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be made. The applicable wagering requirement will be clearly stated in the specific bonus terms.
• Bonuses must be claimed within the validity period specified in the offer. Expired bonuses will be automatically removed from your account.
• 10jilli reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Abuse of bonuses, including but not limited to the use of multiple accounts, collusion, or exploitation of software errors, will result in the forfeiture of the bonus and any associated winnings, and may result in account suspension.
• Only one bonus may be active at a time unless otherwise specified.

6.Gameplay Rules

All games available on the 10jilli Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules.

10jilli uses certified Random Number Generator ("RNG") technology for all applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the rules displayed within the live game interface.

In the event of a technical malfunction, disconnection, or system error during gameplay, 10jilli will make reasonable efforts to resolve the issue and restore the game to its correct state. However, 10jilli shall not be liable for any losses arising from technical failures beyond its reasonable control. Bets placed during a confirmed system malfunction may be voided.

10jilli reserves the right to void any bet or transaction that is the result of a software error, pricing error, or any other technical fault, regardless of whether the error was apparent at the time the bet was placed.

7.Prohibited Conduct

The following conduct is strictly prohibited on the 10jilli Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account on the Platform.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform if you are under 21 years of age.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to gain an unfair advantage.
• Exploiting software bugs, errors, or vulnerabilities for financial gain.
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
• Attempting to reverse-engineer, decompile, or tamper with any part of the Platform's software or systems.
• Harassing, threatening, or abusing other players or 10jilli staff.

8.Responsible Gaming

10jilli is committed to promoting responsible gambling practices. We provide the following tools to help players manage their gambling activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account.
• Session Time Alerts: Receive notifications when you have been playing for a specified duration.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform at any time.
• Reality Checks: Periodic reminders of time spent and amounts wagered during a session.

If you believe you may have a gambling problem, we strongly encourage you to use our self-exclusion tools and seek professional support. Please visit our Responsible Gaming page for more information and resources.

9.Intellectual Property

All content on the 10jilli Platform, including but not limited to software, text, graphics, logos, game assets, audio, video, and the overall design and layout of the Platform, is the property of 10jilli or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of 10jilli.

10.Limitation of Liability

To the maximum extent permitted by applicable law, 10jilli, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of or inability to use the Platform.

10jilli's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 10jilli account in the thirty (30) days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. 10jilli makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose.

11.Privacy

10jilli collects, processes, and stores your personal data in accordance with our Privacy Policy. By using the Platform, you consent to the collection and use of your personal information as described in the Privacy Policy. We are committed to protecting your data and will not sell your personal information to third parties.

12.Amendments to These Terms

10jilli reserves the right to amend, modify, or update these Terms at any time. When material changes are made, 10jilli will notify registered players via email or a prominent notice on the Platform. The revised Terms will take effect on the date specified in the notice.

Your continued use of the 10jilli Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure.

13.Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the 10jilli Platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

Nothing in this clause shall prevent 10jilli from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

14.Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 10jilli support team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly within the 10jilli Platform

We aim to respond to all written inquiries within two (2) business days. For urgent account-related matters, live chat is the fastest way to reach our support team.